Guest Communication
From the very first enquiry through to departure, every guest interaction is handled professionally to deliver a seamless, five-star experience.
We manage every aspect of your holiday home, from guest bookings and pricing to cleaning, maintenance and digital welcome books, allowing you to enjoy the rewards without the stress.
Meet the Founder
I've spent over 10 years working in hospitality, managing guest experiences and ensuring every stay exceeds expectations. Throughout my career, I've developed a genuine passion for delivering exceptional service and creating memorable experiences for every guest.
After managing my family's beautiful four-bedroom holiday home in Brixham and consistently achieving outstanding guest reviews, I realised just how much time, organisation and attention to detail goes into running a successful holiday let. That's what inspired me to create Breakwater Breaks.
Breakwater Breaks was created to give holiday homeowners a personal, reliable management service they can genuinely trust. By taking care of everything from guest communication and pricing to housekeeping, maintenance coordination and digital welcome books, my goal is to make holiday letting simple, stress-free and rewarding.
Whether you're new to holiday letting or already have an established property, my goal is simple: to provide a personal, reliable service that gives you complete peace of mind, knowing your property is in safe hands.
Every detail professionally managed, giving you complete peace of mind.
From the very first enquiry through to departure, every guest interaction is handled professionally to deliver a seamless, five-star experience.
Professional changeovers are organised after every stay, ensuring your property is beautifully prepared for every guest.
Beautifully designed digital welcome guides containing Wi-Fi details, check-in instructions, appliance guides, local recommendations and everything your guests need before and during their stay.
Every property is personally inspected before arrival, ensuring everything is spotless and guest-ready.
Dynamic pricing and calendar management maximise occupancy while increasing revenue throughout the year.
Trusted local contractors are coordinated quickly whenever your property requires attention.
FREQUENTLY ASKED QUESTIONS
Whether you're just getting started with holiday letting or looking for a new management company, here are answers to some of the questions I get asked most often.
I offer a Founding Client rate of just 12.5% for the first 12 months for my first five clients. After your first year, my standard management fee is 15%. Cleaning is charged separately depending on the size and requirements of your property. There are no hidden fees, and everything is discussed with you upfront, so you'll always know exactly what to expect.
My management service includes guest communication, booking management, pricing optimisation, cleaning coordination, final property checks, digital guest welcome books, and ongoing property care to ensure every guest enjoys a five-star stay.
Yes! I can manage your listings across both Airbnb and Booking.com, keeping calendars synchronised to prevent double bookings while helping maximise your property's visibility and occupancy.
Absolutely. It's your home, and you're always in control. Simply let me know the dates you'd like to use the property, and I'll block them out on the booking calendars.
Not at all. I can coordinate trusted local cleaners and reliable maintenance professionals on your behalf, saving you the time and hassle of organising everything yourself.
One of the biggest benefits of working with Breakwater Breaks is that you remain in complete control of your income. All booking payments from Airbnb and Booking.com are paid directly to you first, so you always know exactly what you're earning.
At the end of each month, I'll simply send you one clear invoice covering your management fee and any cleaning costs, making everything straightforward, transparent and easy to manage.
LET'S TALK
Whether you're just starting your holiday letting journey or looking for a fresh approach to managing your property, I'd love to hear from you.
Get in touch today for a friendly, no-obligation chat about how Breakwater Breaks can help you maximise your property's potential while giving you complete peace of mind.
07792 716199
hello@breakwaterbreaks.co.uk
Based in Brixham, proudly serving South Devon.
Looking forward to welcoming you to